(Why we collect your personal data and what we do with it)
When you supply your personal details to this clinic they are stored and processed for 4 reasons (words in bold are the relevant terms used in the General Data Protection Regulation – i.e. the law):
We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish. Otherwise, we will retain your records indefinitely in order that we can provide you with the best possible care should you need to see us at some future date.
Your records are stored on paper, in locked filing cabinets, and the clinic and offices are always locked with CCTV out of working hours Only. Some data will be held electronically (“in the cloud”) via our office computer. These are password-protected, backed up regularly and kept secure.
We will never share your data with anyone who does not need access without your written consent. Only the following
people/agencies will have routine access to your data:
You have the right to see what personal data of yours we hold, and you can also ask us to correct any factual errors.
Provided the legal minimum period has elapsed, you can also ask us to erase your records.
We want you to be absolutely confident that we are treating your personal data responsibly, and that we are doing
everything we can to make sure that the only people who can access that data have a genuine need to do so.
Of course, if you feel that we are mishandling your personal data in some way, you have the right to complain.
Complaints need to be sent to what is referred to in the jargon as the “Data Controller”. Here are the details you need
11 Kings Drive
Great Yarmouth, NR31 8TE
The New Leaf DPO is Tremaine Kent – Email: email@example.com
If you are not satisfied with our response, then you have the right to raise the matter with the Information
Commissioner’s Office. ICO Registration Reference Number: ZA352649